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  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx

  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    formulate, record and implement a suitable management plan (including providing treatment and advice and, where relevant, arranging investigations and liaising with other…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • September 2020

    Medical Board
    improve complaints management. ... Improving complaints management.
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/September-2020.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    Complaint handling policy March 2019 Page 2 of 6. Complaint Management Principles Our complaints management policy is based on the following principles. ... complaints…
    Date published 4 September 2024
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  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... It was intended to introduce a better system for…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • May 2017

    Medical Board
    Workshop with the AMA. Senior leaders from the Board, AHPRA and the Australian Medical Association (AMA) met in May for the third annual workshop on complaints management.…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2017.aspx

  • Media releases

    Australian Health Practitioner Regulation Agency
    Download PDF (133 KB,PDF). Our recommendations to improve the Health Complaints Management System in Queensland. ... Download PDF (160 KB). Ministers appoint Gorton to lead…
    Date published 1 January 2009
    www.ahpra.gov.au/News/Media-Releases.aspx

  • June 2013

    Medical Board
    One aspect of the scheme that was not fully reconciled at the outset was the management of health complaints, which were dealt with differently in each state. ... them. Any…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/June-2013.aspx

  • Opportunity to improve the health complaint & notification process

    Australian Health Practitioner Regulation Agency
    Everyone who has made a complaint or notification that was managed by the Australian Health Practitioner Regulation Agency (AHPRA), a National Board, the NSW Health Care…
    Date published 7 August 2013
    www.ahpra.gov.au/News/2013-08-06-notification-process.aspx
Displaying results 1 to 10 of 2,503

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