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  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    formulate, record and implement a suitable management plan (including providing treatment and advice and, where relevant, arranging investigations and liaising with other…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • 2014

    Medical Board
    Australian Health Practitioner Regulation Agency
    Date published 4 March 2024
    www.medicalboard.gov.au/News/Past-Consultations/2014.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    Complaint handling policy March 2019 Page 2 of 6. Complaint Management Principles Our complaints management policy is based on the following principles. ... complaints…
    Date published 4 September 2024
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  • Past Consultations

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 1 January 2007
    www.ahpra.gov.au/News/Consultations/Past-Consultations.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document - 18 May 2015

    Australian Health Practitioner Regulation Agency
    The Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management process. ... The …
    Date published 10 August 2015
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  • Past Consultations

    Medical Board
    Draft guidelines: Supervised practice for international medical graduates. 2014. Draft guidelines for regulatory management of registered health practitioners and students…
    Date published 9 September 2024
    www.medicalboard.gov.au/News/Past-Consultations.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    For example, the Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management…
    Date published 15 September 2021
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    353.5KB
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  • Case studies: Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    A colleague supports Amir to make a complaint to management and the issue with Rowan is dealt with in line with the workplace policies.. ... Yumiko has recently read the code …
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-to-help-health-practitioners/Case-studies-Sha...

  • A framework for identifying and dealing with vexatious notifications

    Australian Health Practitioner Regulation Agency
    1 Morris, Canaway and Bismark, Reducing, identifying and managing vexatious complaints, University of Melbourne, 2017 2 Ibid. ... The Codes of Conduct for National Boards4…
    Date published 9 December 2020
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