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  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... Media inquiries: (03) 8708 9200 . Download a PDF…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx
  • Raise a concern

    Australian Health Practitioner Regulation Agency
    We will prioritise the management of concerns that identify an immediate or high risk to public safety. ... Submit a complaint to a health complaints organisation.
    Date published 1 January 2003
    www.ahpra.gov.au/Notifications/Raise-a-concern.aspx
  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    25 August 2016. Our recommendations to improve the Health Complaints Management System in Queensland. ... The current health service complaints management system has now been …
    Date published 25 August 2016
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  • Glossary

    Australian Health Practitioner Regulation Agency
    whose functions include conciliating, investigating and resolving complaints made against health service providers and investigating failures in the health system. ... The…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx
  • September 2012

    Australian Health Practitioner Regulation Agency
    Information about making a complaint to the National Health Practitioner Ombudsman is also contained in the Complaints Policy. ... The National Health Practitioner Ombudsman…
    Date published 1 January 2005
    www.ahpra.gov.au/Publications/Ahpra-newsletter/September-2012.aspx
  • Ministerial directives and communiques

    Australian Health Practitioner Regulation Agency
    24.1KB,DOCX). 29 April. 2014 . AHWMC Communique - Agency Management Committee appointments - 28 April 2014 . ... 159KB). 8 May 2009 . Appointments to Australian Health…
    Date published 17 April 2020
    www.ahpra.gov.au/About-AHPRA/Ministerial-Directives-and-Communiques.aspx
  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    Providing information about the complaints system. Working with the patient to resolve the issue, locally where possible. ... If you have management responsibilities, making…
    Date published 28 March 2017
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx
  • Management and accountability - AHPRA Annual Report 2015/16

    Australian Health Practitioner Regulation Agency
    PIE is a secure web-based system. It can assist employers with connecting human resources, clinical management, risk management, IT security and customer management systems…
    Date published 15 January 2017
    www.ahpra.gov.au/annualreport/2016/html/management-and-accountability.html
  • July 2016

    Medical Board
    2013. Issues to be considered include:. the operation of the health service complaints management system. ... any other matter about the health service complaints management
    Date published 1 January 2009
    www.medicalboard.gov.au/News/Newsletters/July-2016.aspx
  • Media Releases

    Australian Health Practitioner Regulation Agency
    Download PDF (133 KB,PDF). Our recommendations to improve the Health Complaints Management System in Queensland. ... Download PDF (160 KB). Ministers appoint Gorton to lead…
    Date published 21 May 2020
    www.ahpra.gov.au/News/Media-Releases.aspx
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