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  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    range of relevant factors taken into account on a case-by-case basis. ... apply the principles of open disclosure. 20. and non-punitive approaches to incident management.
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx
  • May 2017

    Medical Board
    Workshop with the AMA. Senior leaders from the Board, AHPRA and the Australian Medical Association (AMA) met in May for the third annual workshop on complaints management.…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2017.aspx
  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Clinical audit. Clinical effectiveness. Research…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx
  • Fees

    Australian Health Practitioner Regulation Agency
    We welcome your feedback as it helps us improve our services and we have a complaints management framework in place to make sure we listen to your concerns, and respond to…
    Date published 22 March 2024
    www.ahpra.gov.au/Registration/Registration-Process/Fees.aspx
  • Organisation

    Australian Health Practitioner Regulation Agency
    They are divided into three types:. Stage 1 (straightforward) complaints are handled by the Ahpra area that receives them. ... We received 853 complaints about 1,239 issues – …
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2022/Organisation.aspx
  • Management and accountability - AHPRA Annual Report 2015/16

    Australian Health Practitioner Regulation Agency
    Law. Anyone can make a complaint about AHPRA, the Agency Management Committee or a National Board. ... A complaints form is available on AHPRA's website, along with…
    Date published 15 January 2017
    www.ahpra.gov.au/annualreport/2016/html/management-and-accountability.html
  • Glossary

    Australian Health Practitioner Regulation Agency
    In psychology, these are divided into 'subtypes' which describe additional qualifications and expertise. ... The National Scheme came into effect on 1 July 2010 (18…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx
  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx
  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx
  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    25 August 2016. Our recommendations to improve the Health Complaints Management System in Queensland. ... The current health service complaints management system has now been …
    Date published 25 August 2016
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