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  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    formulate, record and implement a suitable management plan (including providing treatment and advice and, where relevant, arranging investigations and liaising with other…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    complaints management process and explain why. • In our acknowledgement of a complaint we provide information about. ... Complaint Management Principles. Our complaints…
    Date published 5 August 2021
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  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    For example, the Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management…
    Date published 15 September 2021
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  • Case studies: Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    A colleague supports Amir to make a complaint to management and the issue with Rowan is dealt with in line with the workplace policies.. ... Yumiko has recently read the code …
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-to-help-health-practitioners/Case-studies-Sha...

  • Communication management policy

    Australian Health Practitioner Regulation Agency
    Any person affected by a decision made in accordance with this policy can make a complaint about the reasonableness of the decision in accordance with Ahpra’s Administrative…
    Date published 28 July 2021
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  • Communication management policy

    Australian Health Practitioner Regulation Agency
    Any person affected by a decision made in accordance with this policy can make a complaint about the reasonableness of the decision in accordance with Ahpra’s Administrative…
    Date published 28 July 2021
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  • Shared Code of conduct principles

    Australian Health Practitioner Regulation Agency
    Practitioners should minimise risk by maintaining their professional capability through ongoing professional development and self-reflection and understanding and applying…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-to-help-health-practitioners/Shared-Code-of-c...

  • Procurement Policy

    Australian Health Practitioner Regulation Agency
    reasonable timelines for delivery and appropriate mechanisms for complaint handling • ongoing privacy and security compliance and assurance management. ... the contract…
    Date published 7 December 2022
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  • Health, Safety and Wellbeing Policy

    Australian Health Practitioner Regulation Agency
    preventing illness or injury of workers in the workplace. The Agency Management Committee and Ahpra National Executive will:. • ... Commitment This policy has been endorsed…
    Date published 26 November 2021
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  • Update on the notifier confidentiality safeguards review

    Australian Health Practitioner Regulation Agency
    We have also published a vexatious notifications framework and introduced new training for staff in how to identify and manage vexatious complaints. ... Ahpra improve how…
    Date published 28 May 2021
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