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  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    For example, they can make a complaint to a health complaints entity in their state or territory, or to a National Board.. ... People may raise a complaint directly with a…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx
  • Frequently Asked Questions

    Australian Health Practitioner Regulation Agency
    Expand. Anyone can make a complaint or raise a concern to Ahpra about a registered health practitioner. ... the place where you received the care or contact a health…
    Date published 14 December 2023
    www.ahpra.gov.au/Notifications/Further-information.aspx
  • Organisation

    Australian Health Practitioner Regulation Agency
    The 731 complaints we received were about 1,163 issues. A complaint may include more than one issue. ... In the 350 complaints received about notifications, dissatisfaction…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx
  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    This checklist will be helpful for clinicians wanting to improve their complaints handling.’. ... Ahpra CEO Martin Fletcher said complaints about an individual practitioner’s …
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx
  • 2021/22 annual summary

    Medical Board
    6.2% of the profession. Sources of notifications. Most common types of complaint. ... 130 criminal offence complaints made. 88 about title protection. 2 about practice…
    Date published 9 November 2023
    www.medicalboard.gov.au/News/Annual-report/2022-annual-summary.aspx
  • Data Strategy

    Australian Health Practitioner Regulation Agency
    Read our consultation report available under Past consultations to learn about what we heard from the 109 submissions we received.
    Date published 20 July 2023
    www.ahpra.gov.au/About-Ahpra/Data-Strategy.aspx
  • FAQ - Public statements (warnings)

    Australian Health Practitioner Regulation Agency
    A notification (complaint) about a registered medical practitioner working from a home clinic is being investigated. ... We know that being the subject of a notification…
    Date published 15 May 2023
    www.ahpra.gov.au/Resources/Public-statements-warnings/FAQ-Public-statements.aspx
  • Notifications

    Australian Health Practitioner Regulation Agency
    We referred the complaint to the health complaints entity in the state where the care was provided. ... We received 841 complaints about boundary violations (relating to 728…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx
  • Possible outcomes

    Australian Health Practitioner Regulation Agency
    Other agencies can include health complaints entities, the Coroner’s Court, the police or Medicare. ... The Board can refer the entire complaint or specific and relevant…
    Date published 1 November 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns/Possible-outcomes.aspx
  • Aboriginal and Torres Strait Islander Health Strategy Unit receives international award

    Australian Health Practitioner Regulation Agency
    The Australian Health Practitioner Regulation Agency’s Aboriginal and Torres Strait Islander Health Strategy Unit (HSU) received a CLEAR award at its annual educational…
    Date published 6 October 2023
    www.ahpra.gov.au/News/2023-10-06-clear-award.aspx
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