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  • Managing and directing

    Australian Health Practitioner Regulation Agency
    our complaints management framework. ... Other categories of complaint were about communication during the management of a notification and concerns about delay.
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2019/Managing-and-directing.aspx

  • Court and tribunal decisions

    Australian Health Practitioner Regulation Agency
    Tribunal decisions relate to complaints or concerns about the conduct, performance or behaviour of a health practitioner. ... For decisions about practitioners in New South…
    Date published 20 May 2024
    www.ahpra.gov.au/Resources/Tribunal-decisions.aspx

  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document - 18 May 2015

    Australian Health Practitioner Regulation Agency
    The Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management process. ... The …
    Date published 10 August 2015
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  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    range of relevant factors taken into account on a case-by-case basis. ... apply the principles of open disclosure. 20. and non-punitive approaches to incident management.
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    They are divided into three types:. Stage 1 (straightforward) complaints are handled by the Ahpra area that receives them. ... We received 853 complaints about 1,239 issues – …
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2022/Organisation.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    HCEs share every complaint they receive about a registered health practitioner with Ahpra. ... We referred the complaint to the health complaints entity in the state where…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx

  • Panel decisions

    Australian Health Practitioner Regulation Agency
    More information about managing notifications is published on the Ahpra website under complaints or concerns. ... Health record – inaccurate. Referred matter to responsible…
    Date published 1 January 2004
    www.ahpra.gov.au/Resources/Panel-decisions.aspx

  • AHPRA Annual Report 2015/16

    Australian Health Practitioner Regulation Agency
    15 were closed. 288 offence complaints received relating to title protection; 194 closed. ... To strengthen joint work on complaints management, the working group led the…
    Date published 9 November 2016
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  • Organising, managing and directing

    Australian Health Practitioner Regulation Agency
    Other categories of complaint were about our processes and policies and communication during the management of a notification. ... Last year, 65.8% of registration complaints …
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2020/Managing-and-directing.aspx
Displaying results 1 to 10 of 736
 
Page reviewed 27/08/2015