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  • Vexing not vexatious: Report finds more risk in not reporting

    Australian Health Practitioner Regulation Agency
    Managing vexatious complaints is not a one agency problem and others have a significant part to play when they do occur. ... Read the research summary report Reducing,…
    Date published 16 April 2018
    www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx

  • November 2023

    Medical Board
    Launch of new checklist for managing patient complaints. ... It’s a big challenge to reframe a complaint made about you into constructive feedback.
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/November-2023.aspx

  • Commission, Ahpra and National Boards - Consumer Health Complaints reference group - Communique

    Australian Health Practitioner Regulation Agency
    It was noted that practitioner understanding of the different complaint organisations, their roles and complaints options was not strong. ... Page 2 of 2. A gap in resources…
    Date published 21 September 2023
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  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    A Consumer Health Complaints Reference Group was formed to provide advice on the joint project. ... This checklist will be helpful for clinicians wanting to improve their…
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

  • May 2015

    Medical Board
    AHPRA provides quarterly data to the OHO about its performance in managing the complaints which come to AHPRA and the National Boards from the OHO. ... These data provide…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2015.aspx

  • Opportunity to improve the health complaint & notification process

    Australian Health Practitioner Regulation Agency
    Everyone who has made a complaint or notification that was managed by the Australian Health Practitioner Regulation Agency (AHPRA), a National Board, the NSW Health Care…
    Date published 7 August 2013
    www.ahpra.gov.au/News/2013-08-06-notification-process.aspx

  • Media releases

    Australian Health Practitioner Regulation Agency
    We want people to be safe when making a complaint about a registered health practitioner. ... Download PDF (216 KB,PDF). New guides on complaints in the National Scheme.
    Date published 22 May 2024
    www.ahpra.gov.au/News/Media-Releases.aspx

  • April 2018

    Medical Board
    The report will be used to inform best practice for reducing, identifying, and managing vexatious complaints and helps to identify opportunities to work with others to help…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/April-2018.aspx

  • Ahpra welcomes review of confidentiality safeguards for notifiers

    Australian Health Practitioner Regulation Agency
    The review found that Ahpra’s practices for managing confidentiality and anonymity were reasonable and consistent with the practices of other regulators internationally.
    Date published 17 June 2020
    www.ahpra.gov.au/News/2020-06-17-NHPOPC.aspx

  • Cosmetic surgery complaints hotline now open

    Australian Health Practitioner Regulation Agency
    Search. Cosmetic surgery complaints hotline now open. 05 Sep 2022. Patients who have been harmed by cosmetic surgery can now report their concerns to a hotline, which opens…
    Date published 5 September 2022
    www.ahpra.gov.au/News/2022-09-05-cosmetic-hotline.aspx
Displaying results 1 to 10 of 1,765

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