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  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    It’s important that health practitioners feel supported in dealing with patient concerns and complaints as issues can often be resolved at this point. ... This checklist will …
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

  • May 2017

    Medical Board
    about likely outcomes and reducing often misplaced anxiety about what is likely to happen as a result of a complaint. ... The committee made a number of recommendations about …
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2017.aspx

  • Commission, Ahpra and National Boards - Consumer Health Complaints reference group - Communique

    Australian Health Practitioner Regulation Agency
    It was noted that practitioner understanding of the different complaint organisations, their roles and complaints options was not strong. ... From the health provider…
    Date published 21 September 2023
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  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx

  • Medical Board issues guidelines on cosmetic medical and surgical procedures

    Medical Board
    These recommendations include:. dealing with inconsistencies in drugs and poisons legislation across jurisdictions, which can cause confusion for practitioners and consumers .
    Date published 1 January 2005
    www.medicalboard.gov.au/News/2016-05-09-media-statement.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    complaints authority, is applied in the best possible way to protect the Queensland public. ... A changed model would include the following features. The OHO would continue…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • Vexing not vexatious: Report finds more risk in not reporting

    Australian Health Practitioner Regulation Agency
    dealing with unfounded complaints quickly and fairly. ... Read the research summary report Reducing, indentifying and managing vexatious complaints (923 KB,PDF).
    Date published 16 April 2018
    www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx

  • Regulator boosts resources to meet jump in sexual misconduct complaints

    Australian Health Practitioner Regulation Agency
    In 2022-23, 841 complaints were received about boundary violations by health practitioners. ... This year’s complaints also follow on from a record 925 boundary violation…
    Date published 1 January 2007
    www.ahpra.gov.au/News/2023-07-07-blueprint-update.aspx

  • New framework supports identification and management of vexatious notifications

    Australian Health Practitioner Regulation Agency
    The Framework for identifying and dealing with vexatious notifications (the Framework) has been developed to identify and manage potentially vexatious complaints. ... Read…
    Date published 10 December 2020
    www.ahpra.gov.au/News/2020-12-10-vexatious-notifications.aspx

  • Setting things right: AHPRA actions to improve consumer experience

    Australian Health Practitioner Regulation Agency
    AHPRA CEO Mr Martin Fletcher committed to reporting publicly on AHPRA’s actions to improve the experience of people who make a notification (complaint about a health…
    Date published 1 January 2009
    www.ahpra.gov.au/News/2014-09-23-media-release.aspx
Displaying results 1 to 10 of 1,601

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