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  • Managing and directing

    Australian Health Practitioner Regulation Agency
    our complaints management framework. ... Other categories of complaint were about communication during the management of a notification and concerns about delay.
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2019/Managing-and-directing.aspx

  • Court and tribunal decisions

    Australian Health Practitioner Regulation Agency
    Tribunal decisions relate to complaints or concerns about the conduct, performance or behaviour of a health practitioner. ... For decisions about practitioners in New South…
    Date published 1 January 2006
    www.ahpra.gov.au/Resources/Tribunal-decisions.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    The 731 complaints we received were about 1,163 issues. A complaint may include more than one issue. ... We responded to 721 complaints. We look carefully at the information…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx

  • Leading, directing and managing

    Australian Health Practitioner Regulation Agency
    Administrative complaints relate to concerns about the service delivery, policies, procedures and decisions of Ahpra, National Boards and Committees, and the Agency…
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    Administrative complaints relate to concerns about the service delivery, policies, procedures and decisions of Ahpra, National Boards and committees, and the Agency…
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2022/Organisation.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    HCEs share every complaint they receive about a registered health practitioner with Ahpra. ... We referred the complaint to the health complaints entity in the state where…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx

  • Annual report 2022/23

    Australian Health Practitioner Regulation Agency
    Read about what we’ve been doing. Leadership, risk and assurance management, FOI and administrative complaints. ... Financial management of Ahpra and the National Boards.…
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023.aspx

  • Panel decisions

    Australian Health Practitioner Regulation Agency
    More information about managing notifications is published on the Ahpra website under complaints or concerns. ... Health record – inaccurate. Referred matter to responsible…
    Date published 1 January 2005
    www.ahpra.gov.au/Resources/Panel-decisions.aspx

  • Commission, Ahpra and National Boards - Terms of Reference - Consumer Health Complaints Reference Group

    Australian Health Practitioner Regulation Agency
    better understand the health provider experience of health care complaints and identify any opportunities for the Commission and Ahpra to support complaints management at the …
    Date published 21 September 2023
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