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  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    People may raise a complaint directly with a health complaints body or regulator such as Ahpra. ... Health Care Complaints Commission.
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx

  • Translations

    Australian Health Practitioner Regulation Agency
    A joint statement from Ahpra and the National Boards, the Health Care Complaints Commission, the Office of the Health Ombudsman and the Therepeutic Goods Administration.
    Date published 26 April 2023
    www.ahpra.gov.au/About-Ahpra/Translations.aspx

  • Medical Board - Submission - Cosmetic Medical and Surgical Procedures - 10 - Health Quality And Complaints Commission, Queensland

    Medical Board
    Date published 5 July 2012
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  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    A Consumer Health Complaints Reference Group was formed to provide advice on the joint project. ... This checklist will be helpful for clinicians wanting to improve their…
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

  • Commission, Ahpra and National Boards - Terms of Reference - Consumer Health Complaints Reference Group

    Australian Health Practitioner Regulation Agency
    Early discussions between the Commission and Ahpra identified opportunities for joint work include to: • better understand consumers’ experience of health care complaints in…
    Date published 21 September 2023
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    166.7KB
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  • Communicating and engaging

    Australian Health Practitioner Regulation Agency
    Of particular note are:. The Australian Government’s response to the final report of the Royal Commission was published on 11 May.
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Communicating-and-engaging.aspx

  • 2021/22 annual summary

    Medical Board
    6.2% of the profession. Sources of notifications. Most common types of complaint. ... in partnership with Ahpra, other National Boards, the Health Care Complaints Commission, …
    Date published 9 November 2023
    www.medicalboard.gov.au/News/Annual-report/2022-annual-summary.aspx

  • Pharmacist fined $38,000 for practising while suspended

    Australian Health Practitioner Regulation Agency
    In New South Wales, there is co-regulation. This means that complaints about practitioners in NSW are managed by the Health Care Complaints Commission (HCCC) and the relevant …
    Date published 22 April 2021
    www.ahpra.gov.au/News/2021-04-22-NSW-pharmacist-fined.aspx

  • FAQ - Public statements (warnings)

    Australian Health Practitioner Regulation Agency
    A notification (complaint) about a registered medical practitioner working from a home clinic is being investigated. ... We know that being the subject of a notification…
    Date published 15 May 2023
    www.ahpra.gov.au/Resources/Public-statements-warnings/FAQ-Public-statements.aspx

  • COVID-19 frequently asked questions

    Australian Health Practitioner Regulation Agency
    What to do if an employee has symptoms of COVID-19 (check government advice, including symptom checker and the Fair Work Commission COVID-19 webpage). ... Employee of the…
    Date published 29 May 2023
    www.ahpra.gov.au/Resources/COVID-19/COVID-19-queries.aspx
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