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  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    complaints authority, is applied in the best possible way to protect the Queensland public. ... A changed model would include the following features. The OHO would continue…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    We acknowledge that methods for dealing with complaints will differ depending on the circumstances and allow flexibility to resolve a complaint in a way that is appropriate…
    Date published 5 August 2021
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  • Vexing not vexatious: Report finds more risk in not reporting

    Australian Health Practitioner Regulation Agency
    dealing with unfounded complaints quickly and fairly. ... Read the research summary report Reducing, indentifying and managing vexatious complaints (923 KB,PDF).
    Date published 16 April 2018
    www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    25 August 2016. Our recommendations to improve the Health Complaints Management System in Queensland. ... A changed model would include the following features.  The OHO…
    Date published 25 August 2016
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    pdf document
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    117.7KB
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  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • Annual Report 2017/18 Strategy, policy and research

    Australian Health Practitioner Regulation Agency
    had recommended that AHPRA develop and publish a framework for identifying and dealing with vexatious complaints. ... The report outlines a number of principles that will be…
    Date published 14 November 2018
    www.ahpra.gov.au/annualreport/2018/strategy.html

  • Improvements made to notifier confidentiality safeguards

    Australian Health Practitioner Regulation Agency
    We have also published a vexatious notifications framework and introduced new training for staff in how to identify and manage vexatious complaints. ... 10. Ahpra develop and …
    Date published 27 May 2021
    www.ahpra.gov.au/News/2021-05-27-Notifier-confidentiality-safeguards-review.aspx

  • AHPRA and Chiropractic Board take action on false or misleading advertising

    Australian Health Practitioner Regulation Agency
    In 2014/15, AHPRA received 506 complaints about offences, down from 846 in the previous year. ... Updated information about how to make a complaint about advertising has…
    Date published 18 January 2016
    www.ahpra.gov.au/News/2016-01-18-complaints.aspx

  • AHPRA Annual Report

    Australian Health Practitioner Regulation Agency
    We have significantly improved our timeframes for dealing with notifications, and we are determined to keep improving. ... This year we received 469 administrative complaints …
    Date published 11 May 2016
    www.ahpra.gov.au/annualreport/2015/highlights.html

  • AHPRA welcomes Victorian hospital safety and quality review

    Australian Health Practitioner Regulation Agency
    Regulating individuals: AHPRA and National Boards set the policies and regulate registered health practitioners, including receiving and managing complaints about the health, …
    Date published 22 March 2016
    www.ahpra.gov.au/News/2016-03-22-media-release.aspx
Displaying results 1 to 10 of 861

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