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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx

  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Clinical audit. Clinical effectiveness. Research…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    Put in place and publish effective feedback and complaints management policies and procedures. ... Regularly review policies on feedback and complaints management, informed…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx

  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • AHPRA Annual Report 2015/16

    Australian Health Practitioner Regulation Agency
    The OHO receives all health complaints in Queensland, including those about registered health practitioners, and decides whether the complaint:. ... should be referred to…
    Date published 15 January 2017
    www.ahpra.gov.au/annualreport/2016/html/regional-update.html

  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx

  • Frequently Asked Questions

    Australian Health Practitioner Regulation Agency
    Expand. Anyone can make a complaint or raise a concern to Ahpra about a registered health practitioner. ... If you are seeking compensation, treatment advice or an apology,…
    Date published 14 December 2023
    www.ahpra.gov.au/Notifications/Further-information.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    formulate, record and implement a suitable management plan (including providing treatment and advice and, where relevant, arranging investigations and liaising with other…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Working together to ensure Aboriginal and Torres Strait Islander patient safety

    Australian Health Practitioner Regulation Agency
    Agency Management Committee. ... as defined by Aboriginal and Torres Strait Islander peoples,’ Mr Michael Gorton AM, Agency Management Committee Chair said.
    Date published 3 July 2017
    www.ahpra.gov.au/News/2017-03-07-naidoc.aspx

  • Making a mandatory notification

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 5 December 2023
    www.ahpra.gov.au/Notifications/mandatorynotifications/Mandatory-notifications.aspx
Displaying results 1 to 10 of 1,623

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