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  • Court and tribunal decisions

    Australian Health Practitioner Regulation Agency
    Tribunal decisions relate to complaints or concerns about the conduct, performance or behaviour of a health practitioner. ... For decisions about practitioners in New South…
    Date published 17 June 2024
    www.ahpra.gov.au/Resources/Tribunal-decisions.aspx

  • Managing and directing

    Australian Health Practitioner Regulation Agency
    our complaints management framework. ... Other categories of complaint were about communication during the management of a notification and concerns about delay.
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2019/Managing-and-directing.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document - 18 May 2015

    Australian Health Practitioner Regulation Agency
    The Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management process. ... The …
    Date published 10 August 2015
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    267.4KB
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  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    maintain adequate records (see Section 8.3 Health records). consider the balance of potential benefit and harm in all clinical management decisions. ... apply the principles…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    The 731 complaints we received were about 1,163 issues. A complaint may include more than one issue. ... We responded to 721 complaints. We look carefully at the information…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    For example, the Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management…
    Date published 15 September 2021
    Download document
    pdf document
    PDF
    353.5KB
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  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • Leading, directing and managing

    Australian Health Practitioner Regulation Agency
    Administrative complaints relate to concerns about the service delivery, policies, procedures and decisions of Ahpra, National Boards and Committees, and the Agency…
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    Administrative complaints relate to concerns about the service delivery, policies, procedures and decisions of Ahpra, National Boards and committees, and the Agency…
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2022/Organisation.aspx
Displaying results 1 to 10 of 1,068

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