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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx
  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    maintain adequate records (see Section 8.3 Health records). consider the balance of potential benefit and harm in all clinical management decisions. ... apply the principles…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx
  • AHPRA publishes Queensland complaints performance data

    Australian Health Practitioner Regulation Agency
    Under the complaints management system in Queensland in place since July 2014, AHPRA will provide quarterly data about its performance in managing notifications, to the…
    Date published 8 May 2015
    www.ahpra.gov.au/News/2015-05-08-media-statement.aspx
  • Ahpra Senior Managers

    Australian Health Practitioner Regulation Agency
    She has a Bachelor of Business, Master in Management and is an accredited mediator. ... Her experience spans broad portfolios including public health, disability, Aboriginal…
    Date published 2 February 2022
    www.ahpra.gov.au/About-AHPRA/Who-We-Are/AHPRA-Senior-Managers.aspx
  • Resources – helping you understand mandatory notifications

    Australian Health Practitioner Regulation Agency
    Employers should ensure that they do not use a mandatory notification as a performance or risk management tool.
    Date published 5 October 2022
    www.ahpra.gov.au/Notifications/mandatorynotifications/Resources-to-help-you/Resources.aspx
  • Complaints management quarterly performance data

    Australian Health Practitioner Regulation Agency
    AHPRA and National Boards – Q4 2014-15. Performance Report:. Complaints management quarterly performance data. ... understanding. Registration Management. No data about…
    Date published 21 August 2015
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  • Our principles for dealing with complaints about Ahpra

    Australian Health Practitioner Regulation Agency
    We talk to people about what is and isn’t possible during the complaints management process and explain why. ... Expand. Our complaint management framework is appropriately…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints/Our-principles.aspx
  • Independent review of the regulation of medical practitioners who perform cosmetic surgery

    Australian Health Practitioner Regulation Agency
    The independent review was led by Mr Andrew Brown, former Queensland Health Ombudsman, who has 30 years’ experience primarily in legal services, regulatory oversight and…
    Date published 8 November 2022
    www.ahpra.gov.au/Resources/Cosmetic-surgery-hub/Cosmetic-surgery-review.aspx
  • AHPRA widens investigation into practitioners at Victorian health service

    Australian Health Practitioner Regulation Agency
    AHPRA CEO, Martin Fletcher, apologised for the time taken to investigate the complaint about that doctor. ... Avoidable delays in the management of notifications are not…
    Date published 16 October 2015
    www.ahpra.gov.au/News/2015-10-16-media-release.aspx
  • Management of complaints relating to accreditation functions under the National Law – a guidance document - 18 May 2015

    Australian Health Practitioner Regulation Agency
    The Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management process. ... The …
    Date published 10 August 2015
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Page reviewed 27/08/2015