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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... It was intended to introduce a better system for…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • Glossary

    Australian Health Practitioner Regulation Agency
    whose functions include conciliating, investigating and resolving complaints made against health service providers and investigating failures in the health system. ... The…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx

  • Our principles for dealing with complaints about Ahpra

    Australian Health Practitioner Regulation Agency
    We talk to people about what is and isn’t possible during the complaints management process and explain why. ... Expand. Our complaint management framework is appropriately…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints/Our-principles.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    25 August 2016. Our recommendations to improve the Health Complaints Management System in Queensland. ... The current health service complaints management system has now been …
    Date published 25 August 2016
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  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    maintain adequate records (see Section 8.3 Health records). consider the balance of potential benefit and harm in all clinical management decisions. ... apply the principles…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Independent review of the regulation of medical practitioners who perform cosmetic surgery

    Australian Health Practitioner Regulation Agency
    The independent review was led by Mr Andrew Brown, former Queensland Health Ombudsman, who has 30 years’ experience primarily in legal services, regulatory oversight and…
    Date published 8 November 2022
    www.ahpra.gov.au/Resources/Cosmetic-surgery-hub/Cosmetic-surgery-review.aspx

  • Ahpra Senior Managers

    Australian Health Practitioner Regulation Agency
    She has a Bachelor of Business, Master in Management and is an accredited mediator. ... Her experience spans broad portfolios including public health, disability, Aboriginal…
    Date published 2 February 2022
    www.ahpra.gov.au/About-Ahpra/Who-We-Are/AHPRA-Senior-Managers.aspx

  • Annual Report reveals continued growth in health professions providing services across Australia

    Australian Health Practitioner Regulation Agency
    The top three notifier complaints related to clinical care (41.8%), medication issues (11.5%) and health impairment (10.7%). ... Greater transparency of what we do and how we …
    Date published 10 November 2016
    www.ahpra.gov.au/News/2016-11-10-media-release.aspx

  • Member profiles

    Australian Health Practitioner Regulation Agency
    Mr Brown is a lawyer with extensive experience in regulation and complaints management. ... Ms O’Shannessy is currently General Counsel for NSW Health. She has led major…
    Date published 12 August 2022
    www.ahpra.gov.au/About-Ahpra/Who-We-Are/Ahpra-Board/Member-Profiles.aspx
Displaying results 1 to 10 of 850

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