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  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    For example, they can make a complaint to a health complaints entity in their state or territory, or to a National Board.. ... People may raise a complaint directly with a…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx

  • Compliance

    Australian Health Practitioner Regulation Agency
    284 were lower-risk complaints about registered health practitioners and assessed under the Advertising compliance and enforcement strategy:. ... Two of these cases were…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Compliance.aspx

  • Web enquiry

    Australian Health Practitioner Regulation Agency
    Feedback. Complaint or concern. General. IQNM OBA model. Register of Practitioners.
    Date published 29 August 2023
    www.ahpra.gov.au/About-AHPRA/Contact-Us/Make-an-Enquiry.aspx

  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Refer relevant concerns to health complaints…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

  • Podcast: Responsible advertising by regulated health services

    Australian Health Practitioner Regulation Agency
    What should we, as members of the public, think about the advertising we’re exposed to? ... For health practitioners, what is appropriate advertising and why is it important…
    Date published 17 November 2020
    www.ahpra.gov.au/News/2020-11-17-Podcast-Advertising.aspx

  • Translations

    Australian Health Practitioner Regulation Agency
    if you are worried about their advertising. ... A joint statement from Ahpra and the National Boards, the Health Care Complaints Commission, the Office of the Health…
    Date published 26 April 2023
    www.ahpra.gov.au/About-Ahpra/Translations.aspx

  • Registration Standards

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 10 May 2023
    www.ahpra.gov.au/Registration/Registration-Standards.aspx

  • Guidelines for registered medical practitioners who advertise cosmetic surgery

    Medical Board
    medical practice) and Guidelines for advertising a regulated health service (the broader advertising guidelines). ... Cosmetic surgery advertising must not exploit or be…
    Date published 30 June 2023
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Guidelines-for-registered-medical-practitioners-...

  • Guidelines for advertising a regulated health service December 2020 ...

    Australian Health Practitioner Regulation Agency
    A complaint about advertising can be made by using the complaint form on the Ahpra website. ... The Ahpra website also has information about how complaints about advertising…
    Date published 10 December 2020
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  • Resources for advertisers

    Australian Health Practitioner Regulation Agency
    Check all your advertising against the advertising requirements (explained in the Guidelines for advertising a regulated health service) and identify any breaches of these…
    Date published 30 June 2023
    www.ahpra.gov.au/Resources/Advertising-hub/Resources-for-advertisers.aspx
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