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  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    It’s important that health practitioners feel supported in dealing with patient concerns and complaints as issues can often be resolved at this point. ... This checklist will …
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    We acknowledge that methods for dealing with complaints will differ depending on the circumstances and allow flexibility to resolve a complaint in a way that is appropriate…
    Date published 5 August 2021
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  • 2019/20 annual summary

    Medical Board
    162 criminal offence complaints made . 96 about title protection . 1 about practice protection . ... strengthened assessment and management of practitioners with multiple…
    Date published 22 November 2021
    www.medicalboard.gov.au/News/Annual-report/2020-annual-summary.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    HCEs share every complaint they receive about a registered health practitioner with Ahpra. ... We referred the complaint to the health complaints entity in the state where…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx

  • Commission, Ahpra and National Boards - Consumer Health Complaints reference group - Communique

    Australian Health Practitioner Regulation Agency
    It was noted that practitioner understanding of the different complaint organisations, their roles and complaints options was not strong. ... From the health provider…
    Date published 21 September 2023
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  • Compliance

    Australian Health Practitioner Regulation Agency
    284 were lower-risk complaints about registered health practitioners and assessed under the Advertising compliance and enforcement strategy:. ... Two of these cases were…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Compliance.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • Improvements made to notifier confidentiality safeguards

    Australian Health Practitioner Regulation Agency
    We have also published a vexatious notifications framework and introduced new training for staff in how to identify and manage vexatious complaints. ... 10. Ahpra develop and …
    Date published 27 May 2021
    www.ahpra.gov.au/News/2021-05-27-Notifier-confidentiality-safeguards-review.aspx

  • Statement from the Psychology Board of Australia

    Australian Health Practitioner Regulation Agency
    Mr Greco’s professional practice in his dealings with individual clients. receiving remuneration for referrals in breach of the profession’s Code of Ethics. ... The…
    Date published 1 January 2012
    www.ahpra.gov.au/News/2014-12-23-media-release-psyba.aspx

  • Ahpra Annual report 2022/23

    Australian Health Practitioner Regulation Agency
    33. Criminal offence complaints received and closed, by type of offence and profession 90. ... imposed. 140 appeals finalised. 442 criminal complaints received • 75.1% about…
    Date published 8 November 2023
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