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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx

  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Clinical audit. Clinical effectiveness. Research…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    Put in place and publish effective feedback and complaints management policies and procedures. ... Regularly review policies on feedback and complaints management, informed…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx

  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx

  • AHPRA Annual Report 2015/16

    Australian Health Practitioner Regulation Agency
    Law. Anyone can make a complaint about AHPRA, the Agency Management Committee or a National Board. ... A complaints form is available on AHPRA's website, along with…
    Date published 15 January 2017
    www.ahpra.gov.au/annualreport/2016/html/management-and-accountability.html

  • Our principles for dealing with complaints about Ahpra

    Australian Health Practitioner Regulation Agency
    We talk to people about what is and isn’t possible during the complaints management process and explain why. ... Expand. Our complaint management framework is appropriately…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints/Our-principles.aspx

  • Making a mandatory notification

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 5 December 2023
    www.ahpra.gov.au/Notifications/mandatorynotifications/Mandatory-notifications.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    maintain adequate records (see Section 8.3 Health records). consider the balance of potential benefit and harm in all clinical management decisions. ... apply the principles…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    The 731 complaints we received were about 1,163 issues. A complaint may include more than one issue. ... We responded to 721 complaints. We look carefully at the information…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx
Displaying results 1 to 10 of 1,254

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