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  • Other health complaints organisations

    Australian Health Practitioner Regulation Agency
    Health complaints organisations, sometimes called health complaints entities (HCEs), investigate concerns about health systems or health service providers. ... If a health…
    Date published 2 November 2023
    www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx

  • Glossary

    Australian Health Practitioner Regulation Agency
    New South Wales is a co-regulatory jurisdiction, so the health professionals councils work with the Health Care Complaints Commission to assess and manage concerns about…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx

  • What we do

    Australian Health Practitioner Regulation Agency
    We work with health complaints entities (HCEs) to make sure the appropriate organisation deals with the community’s concerns about health practitioners. ... We work with…
    Date published 29 May 2023
    www.ahpra.gov.au/About-Ahpra/What-We-Do.aspx

  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Refer relevant concerns to health complaints entity. Refer system concerns to health service or system regulator. ... Through shared leadership and application of the…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    For example, they can make a complaint to a health complaints entity in their state or territory, or to a National Board.. ... People may raise a complaint directly with a…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx

  • Public protection in focus in latest reforms

    Australian Health Practitioner Regulation Agency
    Health Profession. All. Aboriginal and Torres Strait Islander Health Practitioner. Chinese Medicine Practitioner. ... Through shared leadership and application of the…
    Date published 15 May 2023
    www.ahpra.gov.au/News/2023-05-15-public-protection-in-focus-in-latest-reforms.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    For notifications that are raised by consumers, we consider whether it is appropriate to refer the notification to a health complaints entity (HCE). ... We referred the…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx

  • Aboriginal and Torres Strait Islander Health Strategy

    Australian Health Practitioner Regulation Agency
    of Aboriginal and Torres Strait Islander health sector leaders and representatives from accreditation entities, National Boards, Ahpra and Ahpra's Board. ... Through…
    Date published 1 November 2023
    www.ahpra.gov.au/About-Ahpra/Aboriginal-and-Torres-Strait-Islander-Health-Strategy.aspx

  • Frequently Asked Questions

    Australian Health Practitioner Regulation Agency
    If you are seeking compensation, treatment advice or an apology, please contact your local health complaints organisation.. ... the place where you received the care or…
    Date published 14 December 2023
    www.ahpra.gov.au/Notifications/Further-information.aspx

  • Annual Report 2013/14

    Australian Health Practitioner Regulation Agency
    To work with the health complaints entities in each state and territory to make sure the appropriate organisation deals with community concerns about individual, registered…
    Date published 29 October 2014
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