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  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Health Profession. All. Aboriginal and Torres Strait Islander Health Practitioner. Chinese Medicine Practitioner. ... Refer relevant concerns to health complaints entity.…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx
  • Improving health practice

    Australian Health Practitioner Regulation Agency
    We continued our work with the Australian Commission on Safety and Quality in Health Care (the commission) in exploring opportunities to improve the consumer experience of…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Improving-health-practice.aspx
  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    2. relevant feedback and complaints are an opportunity to improve health care services, systems and processes. ... People may raise a complaint directly with a health
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx
  • Data Strategy

    Australian Health Practitioner Regulation Agency
    Close. Check if your health practitioner is qualified, registered and their current registration status. ... Health Profession. All. Aboriginal and Torres Strait Islander…
    Date published 20 July 2023
    www.ahpra.gov.au/About-Ahpra/Data-Strategy.aspx
  • Identifying and minimising distress for practitioners involved in a regulatory process

    Australian Health Practitioner Regulation Agency
    For example, a Health Management Team was established at Ahpra in July 2022 and it has already significantly reduced the time to finalise a notification when a practitioner…
    Date published 28 April 2023
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  • Organisation

    Australian Health Practitioner Regulation Agency
    Stage 3 complaints are investigated or reviewed externally by the National Health Practitioner Ombudsman (NHPO). ... Ahpra issued 135 evidentiary certificates, most in…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx
  • Frequently Asked Questions

    Australian Health Practitioner Regulation Agency
    If you are seeking compensation, treatment advice or an apology, please contact your local health complaints organisation.. ... the place where you received the care or…
    Date published 14 December 2023
    www.ahpra.gov.au/Notifications/Further-information.aspx
  • National Law amendments

    Australian Health Practitioner Regulation Agency
    These reforms reflect Health Minister’s commitment to continually improve the National Scheme to ensure it provides protection for the public in a responsive, accountable and …
    Date published 15 May 2023
    www.ahpra.gov.au/About-Ahpra/Ministerial-Directives-and-Communiques/National-Law-amendments.aspx
  • FARMC annual report 201718

    Australian Health Practitioner Regulation Agency
    AHPRA’s compliance against the Australian Standard, AS NSZ 1002-2014 Guidelines for complaint management was reviewed. ... Inconsistent practices have manifested partly due…
    Date published 14 October 2019
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  • Notifications

    Australian Health Practitioner Regulation Agency
    We referred the complaint to the health complaints entity in the state where the care was provided. ... A health management team manages these concerns. We adopt the
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx
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