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  • Leading, directing and managing

    Australian Health Practitioner Regulation Agency
    implementing online submission of complaints in July 2020, which has made it easier for people to make a complaint. ... We responded to 798 complaints. When we receive a…
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

  • First ‘Understanding the Tasmanian Health Complaints System’ sessions held in Hobart this month

    Australian Health Practitioner Regulation Agency
    31 Mar 2021. In a Tasmanian first, the main organisations in the state’s health complaints system jointly hosted the first ‘Understanding the Tasmanian Health Complaints…
    Date published 31 March 2021
    www.ahpra.gov.au/News/2021-03-31-Understanding-the-Tasmanian-Health-Complaints-System-sessions.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    Unhappy with the response to a complaint Complaints made to AHPRA can be escalated in accordance with the Ahpra Administrative Complaints Model above. ... Unhappy with the…
    Date published 5 August 2021
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  • Staff

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 22 July 2020
    www.ahpra.gov.au/Support/Staff.aspx

  • Frequently asked questions

    Australian Health Practitioner Regulation Agency
    Individuals (including practitioners) and organisations are not responsible for removing (or trying to have removed) testimonials published on a website or in social media…
    Date published 19 March 2021
    www.ahpra.gov.au/Resources/Advertising-hub/Frequently-asked-questions.aspx

  • Consideration of financial hardship

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 1 July 2021
    www.ahpra.gov.au/Registration/Registration-Process/Consideration-of-financial-hardship.aspx

  • eHealth

    Australian Health Practitioner Regulation Agency
    Healthcare Provider Identifier-Organisation (HPI-O) - for organisations that deliver healthcare (such as hospitals or medical practices).
    Date published 1 September 2020
    www.ahpra.gov.au/About-Ahpra/What-We-Do/Who-we-work-with/eHealth.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • Ahpra welcomes review of confidentiality safeguards for notifiers

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 17 June 2020
    www.ahpra.gov.au/News/2020-06-17-NHPOPC.aspx

  • 30 October 2019 Shae Bradshaw Board Services Officer Medical ...

    Australian Health Practitioner Regulation Agency
    2016 (Act) to provide for a complaints process and other processes about health. ... Where a matter is not suitable for a. complaint resolution process, or complaints raise…
    Date published 14 May 2020
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