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  • Vexing not vexatious: Report finds more risk in not reporting

    Australian Health Practitioner Regulation Agency
    There is a common misconception that a complaint must have been vexatious if it resulted in no regulatory action. ... Read the research summary report Reducing, indentifying…
    Date published 16 April 2018
    www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx

  • Leading, directing and managing

    Australian Health Practitioner Regulation Agency
    implementing online submission of complaints in July 2020, which has made it easier for people to make a complaint. ... We responded to 798 complaints. When we receive a…
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    Unhappy with the response to a complaint Complaints made to AHPRA can be escalated in accordance with the Ahpra Administrative Complaints Model above. ... Unhappy with the…
    Date published 5 August 2021
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  • Frequently asked questions

    Australian Health Practitioner Regulation Agency
    Individuals (including practitioners) and organisations are not responsible for removing (or trying to have removed) testimonials published on a website or in social media…
    Date published 19 March 2021
    www.ahpra.gov.au/Resources/Advertising-hub/Frequently-asked-questions.aspx

  • Performance Summary | AHPRA Annual Report 2017/18

    Australian Health Practitioner Regulation Agency
    We work with health complaints entities (HCEs) to make sure the appropriate organisation deals with the community's concerns about health practitioners. ... Other health…
    Date published 14 November 2018
    www.ahpra.gov.au/annualreport/2018/performance.html

  • Consideration of financial hardship

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 1 July 2021
    www.ahpra.gov.au/Registration/Registration-Process/Consideration-of-financial-hardship.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • We want people to be safe when making a complaint about a registered health practitioner

    Australian Health Practitioner Regulation Agency
    Search. We want people to be safe when making a complaint about a registered health practitioner. ... Read more about how to make a complaint and how complaints and concerns…
    Date published 23 November 2018
    www.ahpra.gov.au/News/2018-11-23-media-release-we-want-people-to-be-safe-when-making-a-complaint.aspx

  • Workforce resources

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 27 August 2021
    www.ahpra.gov.au/Resources/COVID-19/Workforce-resources.aspx

  • Reducing, identifying and managing vexatious complaints Ms Jennifer Morris ...

    Australian Health Practitioner Regulation Agency
    This review uncovered many examples where a practitioner or professional organisation labelled complaints ‘vexatious’ (or other negative terms such as ‘frivolous’, ‘baseless’ …
    Date published 16 April 2018
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