Did you mean managing complaints?

• Insights, research, policy and strategy

  Australian Health Practitioner Regulation Agency

  We want to use this knowledge and experience to support practitioners to practise professionally and so they can identify and manage risk in their practice. ... Implementing…

  Date published 22 November 2021

  www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Insights-research-policy-and-strat...

• Ahpra - Policy - Complaint Handling Policy and Procedure

  Australian Health Practitioner Regulation Agency

  We appropriately resource our complaints management framework. and staff are given training and support to effectively manage complaints. • ... Complaint handling policy…

  Date published 5 August 2021

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• PIE services agreement

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 3 August 2021

  www.ahpra.gov.au/Registration/Employer-Services/External-data-exchange-services/Practitioner-infor...

• Compliance

  Australian Health Practitioner Regulation Agency

  316 were lower risk complaints about registered health practitioners and assessed under the Advertising compliance and enforcement strategy:. ... We have historically relied…

  Date published 22 November 2021

  www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Compliance.aspx

• Management of complaints relating to accreditation functions under the National Law – a guidance document

  Australian Health Practitioner Regulation Agency

  generally manage complaints that do not raise serious concerns about a program continuing to meet the accreditation standards through the Authority’s monitoring processes. -…

  Date published 15 September 2021

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• Notifications

  Australian Health Practitioner Regulation Agency

  in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …

  Date published 22 November 2021

  www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

• Leading, directing and managing

  Australian Health Practitioner Regulation Agency

  implementing online submission of complaints in July 2020, which has made it easier for people to make a complaint. ... We responded to 798 complaints. When we receive a…

  Date published 22 November 2021

  www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

• Update on the notifier confidentiality safeguards review

  Australian Health Practitioner Regulation Agency

  Following consultation with professional associations and professional indemnity providers, we have published a new guide for staff to help them manage complaints which may…

  Date published 28 May 2021

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• Finance

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 22 November 2021

  www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Finance.aspx

• Overview

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 22 November 2021

  www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Overview.aspx