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  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    We acknowledge that methods for dealing with complaints will differ depending on the circumstances and allow flexibility to resolve a complaint in a way that is appropriate…
    Date published 5 August 2021
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  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • Improvements made to notifier confidentiality safeguards

    Australian Health Practitioner Regulation Agency
    We have also published a vexatious notifications framework and introduced new training for staff in how to identify and manage vexatious complaints. ... 10. Ahpra develop and …
    Date published 27 May 2021
    www.ahpra.gov.au/News/2021-05-27-Notifier-confidentiality-safeguards-review.aspx

  • Submission - Public consultation on revised Regulatory principles for the National Scheme - Lyn Lawlor-Smith

    Australian Health Practitioner Regulation Agency
    As a medical practitioner this sends a strong message to me that Ahpra is moving awayfrom even lip service to dealing with complaints in a compassionate way. ... There is…
    Date published 27 September 2021
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  • Overview

    Australian Health Practitioner Regulation Agency
    We improved the confidentiality safeguards for notifiers. We published a framework for identifying and dealing with vexatious notifications.
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Overview.aspx

  • Tribunal disqualifies chiropractor for failing to hold professional indemnity insurance

    Australian Health Practitioner Regulation Agency
    The disqualification period was to ‘bring home to Dr White and other practitioners the critical importance of maintaining PII cover and the absolute necessity of honesty and…
    Date published 12 November 2021
    www.ahpra.gov.au/News/2021-11-12-tribunal-disqualifies-chiropractor-for-no-PII.aspx

  • Communicating and engaging

    Australian Health Practitioner Regulation Agency
    Feedback on policy consultations included a framework for identifying and dealing with vexatious notifications, an update on implementation of policy directions issued by the …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Communicating-and-engaging.aspx

  • Submission - Public consultation on revised Regulatory principles for the National Scheme - Friends of Science

    Australian Health Practitioner Regulation Agency
    We argue that the Principles need to be strengthened and supported by an implementation document specifying processes and timelines for defining acceptable and unacceptable…
    Date published 27 September 2021
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  • Social research results - Chinese Medicine Board

    Australian Health Practitioner Regulation Agency
    who have had a complaint about them made to Ahpra or their National Board. ... 1%. % who have had a complaint about them made to Ahpra or their National Board. %
    Date published 29 November 2021
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  • Update on the notifier confidentiality safeguards review

    Australian Health Practitioner Regulation Agency
    We have also published a vexatious notifications framework and introduced new training for staff in how to identify and manage vexatious complaints. ... Managing the risk of…
    Date published 28 May 2021
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