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Read the standards
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Regulating health practitioners in the public interest - Annual Report 2012/13
Australian Health Practitioner Regulation Agency
We have also developed a guide for the community
about
making a complaint (or notification)
about
a health practitioner. ... The National Scheme’s responsibilities include…
Date published
12 January 2014
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PDF
4.2MB
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Application guide for appointment to a state, territory or regional board of a National Board
Medical Board
investigating notifications and
complaints
,. where necessary, conduct panel hearings and refer serious matters to tribunal hearings,. ... They allow board members to take …
Date published
5 December 2014
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PDF
201.4KB
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Information guide
about
the advertised vacancies – practitioner members and Chairs, National Boards
Australian Health Practitioner Regulation Agency
investigating notifications and
complaints
. where necessary, conduct panel hearings and refer serious matters to Tribunal hearings. ... day or weekend. They allow Board…
Date published
20 March 2014
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PDF
326KB
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Meeting of the Community Reference Group - 17 July 2014
Australian Health Practitioner Regulation Agency
The CRG:. supported the work that AHPRA has undertaken to update the letters that are sent to people making notifications (
complaints
)
about
a health practitioner and the…
Date published
20 August 2014
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102.4KB
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Improving the consumer experience of AHPRA including the joint notification process between AHPRA and OHSC
Australian Health Practitioner Regulation Agency
Health in reviewing Victoria’s
complaints
legislation. While there is a body of research
about
the experiences of consumers who make a complaint. ...
complaints
about
health…
Date published
22 September 2014
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PDF
1.5MB
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AHPRA responds to parliamentary committee report
Australian Health Practitioner Regulation Agency
AHPRA will examine the Committee’s findings
about
health consumer
complaints
to see what more we can do, ahead of the three year review. ... engaged Victoria’s Health Issues…
Date published
12 March 2014
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PDF
96KB
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2013/14 National Scheme Annual Report published
Australian Health Practitioner Regulation Agency
Our investment in notifications management is delivering results, and this will remain a critical challenge given the steady increase in recent years in the number of…
Date published
7 November 2014
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228.1KB
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Meeting of the Community Reference Group - 20 May 2014
Australian Health Practitioner Regulation Agency
The CRG discussed the interim report from consumer organisation, the Health Issues Centre (HIC), which focused on recommendations to improve the experience of consumers who…
Date published
19 June 2014
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168.4KB
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Regulatory principles endorsed for National Scheme
Australian Health Practitioner Regulation Agency
From today, anyone with a complaint
about
a health practitioner in Queensland should make it direct to the Office of the Health Ombudsman (OHO) by calling 133 OHO (133 646).…
Date published
30 June 2014
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209.8KB
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Setting things right: Action plan to improve our customer service
Australian Health Practitioner Regulation Agency
Improved our systems and processes to support faster resolution of notifications (
complaints
about
practitioners). ... Using clearer letters that are in plain language,…
Date published
23 September 2014
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191.1KB
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