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  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... Media inquiries: (03) 8708 9200 . Download a PDF…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx
  • May 2017

    Medical Board
    Workshop with the AMA. Senior leaders from the Board, AHPRA and the Australian Medical Association (AMA) met in May for the third annual workshop on complaints management.…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2017.aspx
  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Refer relevant concerns to health complaints entity. Refer system concerns to health service or system regulator. ... Clinical audit. Clinical effectiveness. Research and…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx
  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    maintain adequate records (see Section 8.3 Health records). consider the balance of potential benefit and harm in all clinical management decisions. ... apply the principles…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx
  • Glossary

    Australian Health Practitioner Regulation Agency
    whose functions include conciliating, investigating and resolving complaints made against health service providers and investigating failures in the health system. ... The…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx
  • Fees

    Australian Health Practitioner Regulation Agency
    We welcome your feedback as it helps us improve our services and we have a complaints management framework in place to make sure we listen to your concerns, and respond to…
    Date published 22 March 2024
    www.ahpra.gov.au/Registration/Registration-Process/Fees.aspx
  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx
  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.12.2 Providing information about the complaints system. 4.12.3 Working with the patient to resolve the issue, locally where possible. ... 4.12.6 Complying with relevant…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx
  • Organisation

    Australian Health Practitioner Regulation Agency
    Development of a corporate compliance framework in alignment with the AS ISO 37301:2023 Compliance management systems – Requirements with guidance for use, is underway. ...…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx
  • 2022/23 annual summary

    Medical Board
    Encouraged practitioners to report concerns about patient safety, through guidance. Centralised the management and decision-making of all cosmetic practice complaints. ...…
    Date published 12 April 2024
    www.medicalboard.gov.au/News/Annual-report.aspx
Displaying results 1 to 10 of 2,843
 
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