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  • May 2017

    Medical Board
    Workshop with the AMA. Senior leaders from the Board, AHPRA and the Australian Medical Association (AMA) met in May for the third annual workshop on complaints management.…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2017.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... It was intended to introduce a better system for…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • AHPRA publishes Queensland complaints performance data

    Australian Health Practitioner Regulation Agency
    Under the complaints management system in Queensland in place since July 2014, AHPRA will provide quarterly data about its performance in managing notifications, to the…
    Date published 8 May 2015
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  • September 2020

    Medical Board
    improve complaints management. ... Improving complaints management.
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/September-2020.aspx

  • Call for applications - Agency Management Committee vacancies

    Australian Health Practitioner Regulation Agency
    Search. Call for applications - Agency Management Committee vacancies. 01 Oct 2021. ... Applications are now sought for appointment to the Agency Management Committee from…
    Date published 1 January 2010
    www.ahpra.gov.au/News/2021-10-01-call-for-applications.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    complaints management process and explain why. • In our acknowledgement of a complaint we provide information about. ... Complaint Management Principles. Our complaints…
    Date published 5 August 2021
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  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx

  • May 2015

    Medical Board
    AHPRA and the Board have published detailed performance data about notifications management in Queensland. ... complaint referral patterns from the OHO to AHPRA are variable…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2015.aspx

  • AHPRA welcomes Ministers' response to NRAS review report

    Australian Health Practitioner Regulation Agency
    Improving consumer responsiveness: Recommendations focus on improving notifications management and reflect our ongoing work to improve experience, timeliness, investigation…
    Date published 1 January 2008
    www.ahpra.gov.au/News/2015-08-10-media-statement.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    For example, the Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management…
    Date published 15 September 2021
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Displaying results 1 to 10 of 2,555

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