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  • Vexing not vexatious: Report finds more risk in not reporting

    Australian Health Practitioner Regulation Agency
    Managing vexatious complaints is not a one agency problem and others have a significant part to play when they do occur. ... Read the research summary report Reducing,…
    Date published 16 April 2018
    www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx

  • November 2023

    Medical Board
    Launch of new checklist for managing patient complaints. ... It’s a big challenge to reframe a complaint made about you into constructive feedback.
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/November-2023.aspx

  • Commission, Ahpra and National Boards - Consumer Health Complaints reference group - Communique

    Australian Health Practitioner Regulation Agency
    It was noted that practitioner understanding of the different complaint organisations, their roles and complaints options was not strong. ... Page 2 of 2. A gap in resources…
    Date published 21 September 2023
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  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    A Consumer Health Complaints Reference Group was formed to provide advice on the joint project. ... This checklist will be helpful for clinicians wanting to improve their…
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

  • MBA Medical student newsletter, Issue 2, September 2021

    Medical Board
    We have a role in making sure Australia’s medical education and training system keeps producing world class doctors, and there is also a role for us in managing complaints…
    Date published 24 April 2024
    www.medicalboard.gov.au/News/Newsletters--Medical-Students/Issue-2.aspx

  • Opportunity to improve the health complaint & notification process

    Australian Health Practitioner Regulation Agency
    Everyone who has made a complaint or notification that was managed by the Australian Health Practitioner Regulation Agency (AHPRA), a National Board, the NSW Health Care…
    Date published 7 August 2013
    www.ahpra.gov.au/News/2013-08-06-notification-process.aspx

  • May 2015

    Medical Board
    AHPRA provides quarterly data to the OHO about its performance in managing the complaints which come to AHPRA and the National Boards from the OHO. ... These data provide…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2015.aspx

  • Report on complaints noted

    Australian Health Practitioner Regulation Agency
    We note the release of the Senate Community Affairs References Committee inquiry into the medical complaints process in Australia report. ... commissioning research on…
    Date published 2 December 2016
    www.ahpra.gov.au/News/2016-12-01-medical-complaints-process.aspx

  • June 2013

    Medical Board
    them. Any complaint, or series of complaints, that points to a serious risk to the public must be handled in a timely and robust way. ... AHPRA has also developed a guide for …
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/June-2013.aspx

  • Ahpra welcomes review of confidentiality safeguards for notifiers

    Australian Health Practitioner Regulation Agency
    The review found that Ahpra’s practices for managing confidentiality and anonymity were reasonable and consistent with the practices of other regulators internationally.
    Date published 17 June 2020
    www.ahpra.gov.au/News/2020-06-17-NHPOPC.aspx
Displaying results 1 to 10 of 2,153

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