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  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/codes-guidelines-policies/code-of-conduct.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    The 15 National Boards regulating registered health practitioners. 1. in Australia are responsible for registering practitioners and students, setting the standards that…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    Unhappy with the response to a complaint Complaints made to AHPRA can be escalated in accordance with the Ahpra Administrative Complaints Model above. ... Unhappy with the…
    Date published 5 August 2021
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  • Easy English information about the shared Code of conduct

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 20 April 2023
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-for-the-public/Easy-English-Shared-Code-of-co...

  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    If the complainant does not consent to referral of the complaint, it will be managed through Ahpra’s internal complaints process. • ... Acknowledge all complaints quickly. •…
    Date published 15 September 2021
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  • Shared Code of conduct principles

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-to-help-health-practitioners/Shared-Code-of-c...

  • Agency Management Committee - Meeting Agenda

    Australian Health Practitioner Regulation Agency
    5.1. HPA Quarterly Report. 5.2. Business Plan Quarterly Report. 5.3. FOI/Complaints Quarterly Report.
    Date published 11 December 2013
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  • FAQs: Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    more information about vexatious complaints (notifications). guidance for employers about ensuring performance targets and other business practices are consistent with the…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-to-help-health-practitioners/FAQs-Shared-Code...

  • Workplace violence and aggression policy

    Australian Health Practitioner Regulation Agency
    complaints related to workplace violence and aggression. Scope This policy applies to all Ahpra workers, defined in accordance with Definitions – people policies and…
    Date published 13 March 2024
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  • Case studies: Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    Trang discusses her concerns with the patient, who does not want to make a notification (complaint). ... The code states that a complaint motivated by genuine concern about…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Resources-to-help-health-practitioners/Case-studies-Sha...
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