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  • New complaints checklist launched

    Australian Health Practitioner Regulation Agency
    It’s important that health practitioners feel supported in dealing with patient concerns and complaints as issues can often be resolved at this point. ... This checklist will …
    Date published 2 November 2023
    www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

  • May 2017

    Medical Board
    about likely outcomes and reducing often misplaced anxiety about what is likely to happen as a result of a complaint. ... The committee made a number of recommendations about …
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2017.aspx

  • Commission, Ahpra and National Boards - Consumer Health Complaints reference group - Communique

    Australian Health Practitioner Regulation Agency
    It was noted that practitioner understanding of the different complaint organisations, their roles and complaints options was not strong. ... From the health provider…
    Date published 21 September 2023
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  • Statement on ABC 7.30 Report

    Australian Health Practitioner Regulation Agency
    Our processes for managing notifications (complaints) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
    Date published 18 July 2017
    www.ahpra.gov.au/News/2017-07-18-statement.aspx

  • May 2021

    Medical Board
    Dealing with vexatious notifications. In 2017, independent research into vexatious complaints found that these account for less than one per cent of notifications to Ahpra.…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/May-2021.aspx

  • Vexing not vexatious: Report finds more risk in not reporting

    Australian Health Practitioner Regulation Agency
    dealing with unfounded complaints quickly and fairly. ... Read the research summary report Reducing, indentifying and managing vexatious complaints (923 KB,PDF).
    Date published 16 April 2018
    www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx

  • April 2018

    Medical Board
    The researchers noted that being on the receiving end of a complaint is a distressing experience for any health practitioner, and regulators need to have good processes for…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/April-2018.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    complaints authority, is applied in the best possible way to protect the Queensland public. ... A changed model would include the following features. The OHO would continue…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • AHPRA - Communique - Agency Management Committee Communique - February 2019

    Australian Health Practitioner Regulation Agency
    3. National Health Practitioner Ombudsman and Privacy Commissioner (NHPOPC) – joint review being undertaken by Ms Rae Lamb (former Aged Care Complaints Commissioner) to…
    Date published 24 March 2019
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  • June 2013

    Medical Board
    them. Any complaint, or series of complaints, that points to a serious risk to the public must be handled in a timely and robust way. ... Whatever the arrangements, the…
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/June-2013.aspx
Displaying results 1 to 10 of 2,240

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