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  • Organising, managing and directing

    Australian Health Practitioner Regulation Agency
    Other categories of complaint were about our processes and policies and communication during the management of a notification. ... Last year, 65.8% of registration complaints
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2020/Managing-and-directing.aspx
  • Finance

    Australian Health Practitioner Regulation Agency
    Recommendations of the review to improve the quantification of risk and management of the investment pool were adopted.
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Finance.aspx
  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    complaints management process and explain why. • In our acknowledgement of a complaint we provide information about. ... Complaint Management Principles. Our complaints
    Date published 5 August 2021
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  • Performance Report: Complaints management quarterly performance data

    Australian Health Practitioner Regulation Agency
    AHPRA and the National Boards – Q3. Performance Report: Complaints management quarterly performance data. ... Registration management. No data about AHPRA’s management of…
    Date published 14 July 2016
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  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    For example, the Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management
    Date published 15 September 2021
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  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx
  • Management of complaints relating to accreditation functions under the National Law – a guidance document - 18 May 2015

    Australian Health Practitioner Regulation Agency
    The Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management process. ... The …
    Date published 10 August 2015
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  • Highlights

    Australian Health Practitioner Regulation Agency
    1,342 cases were about health, performance and/or conduct. 380 advertising complaints assessed. ... 140 appeals finalised. 442 criminal complaints received. 75.1% about title …
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Highlights.aspx
  • Improving health practice

    Australian Health Practitioner Regulation Agency
    For example, practitioners may wish to consider:. if their complaints-management approach is one of learning and continuous improvement or one that is more defensive . ...…
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2022/Improving-health-practice.aspx
  • Communication management policy

    Australian Health Practitioner Regulation Agency
    Any person affected by a decision made in accordance with this policy can make a complaint about the reasonableness of the decision in accordance with Ahpra’s Administrative…
    Date published 28 July 2021
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Displaying results 11 to 20 of 1,047
 
Page reviewed 27/08/2015