Renewal FAQ for medical practitioners

The following frequently asked questions (FAQ) answer common queries that you might have about registration renewal. If this information does not provide you with what you are looking for, please contact our Customer Service Team on 1300 419 495.

You are due to renew your general and/or specialist registration or non-practising registration with the Medical Board of Australia annually by 30 September. 

Look for a reminder to renew from Ahpra as confirmation that online renewal is open. You will get email reminders several times during the renewal period, so use our online services to check that Ahpra has your current contact details. Check the national register to confirm your registration details.

Doctors on the pandemic sub-register don’t need to renew their medical registration. If you are one of these doctors you were granted general or specialist registration in April 2020 for up to 12 months. We will contact you again before next April, to ask you whether you wish to seek ongoing registration. If so, you will need to apply for registration through the standard process.

As a medical practitioner in Australia, you must meet Medical Board registration standards when renewing your registration. These registration standards include criminal history, professional indemnity insurance (PII), recency of practice and continuing professional development (CPD). Before making any declarations, you must read the requirements for renewal of registration carefully. If you hold more than one specialty registration, you must ensure that you meet the CPD requirements for each when you apply to renew registration.

We encourage you to continue to do CPD that is relevant to your scope of practice. However, we know that many practitioners’ plans for CPD in 2020 were disrupted by COVID-19.

The Medical Board will not take action against any doctor who has not been able to complete their CPD activities this year as a result of COVID-19.

The Medical Board’s decision applies to the CPD doctors are expected to do in 2020, and to their declaration in the year that covers 2020 CPD. If you have general registration, this will be the declaration you make when you renew your registration in 2020. If you have specialist registration, it may be related to the declaration you make in subsequent years, about the 2020 CPD year.

We will be keeping a close watch to determine whether the 2021 renewal year is affected.

What you need to do:

  • do CPD relevant to your scope of practice if you can
  • when you make your declaration about CPD when you renew your registration in 2020, be honest. Indicate if you did or didn’t meet the standard. If you didn’t meet the standard, give the reasons. The Medical Board will not take action if you didn’t meet the standard, as a result of COVID-19.

When you renew your registration, you are asked if you have you previously disclosed to Ahpra all known complaints made about you to:

  • a registration authority, or 
  • another entity having functions relating to professional services provided by health practitioners or the regulation of health practitioners (in Australia or elsewhere).

You do not need to tell us about any complaints made about you to: 

  • Ahpra 
  • a health complaints entity in Australia
  • the Medical Council or the Health Care Complaints Commissioner in New South Wales
  • the Office of the Health Ombudsman in Queensland.

You need to tell us about any other complaints, including any made to an entity with responsibility for regulating medicines, drugs or poison in a state or territory of Australia, or an overseas regulatory body.

If you:

  • do not need to tell us or do not know of any complaints made about you, please answer N/A 
  • have already told us about all known complaints, please answer yes
  • have not yet told us about all known complaints, please answer no and give us details in the text box provided.

You can renew online and on time using your Ahpra user ID and password. If you experience any difficulties, please phone the Customer Service Team on 1300 419 495 and a team member will talk you through the process.

Your user ID is included in the registration renewal reminders sent by Ahpra. Alternatively, you can complete an online enquiry form and select ‘Online Access – Practitioner’ as the category type. You can get a new password by entering your user ID on our reset your password page. A new password is emailed within 15 minutes. You can use our secure online services to change the supplied password to one of your choosing.

See the fees schedule for costs of annual renewal and registration. There is an annual renewal fee for 12 months of registration. The fees are set at a level that enables the Medical Board to effectively regulate medical practitioners in Australia and meet its legal responsibilities under the National Law. If you submit your application to renew in the one-month late period after 30 September, you will be charged a late payment fee.

The Medical Board and Ahpra made a registration renewal fee payment plan available for medical practitioners experiencing genuine financial hardship due to COVID-19 in 2020. Applications for the payment plan closed on 17 September 2020.

My application for the payment plan was accepted. How do I pay the second instalment?

We will contact you directly to let you know how to pay the outstanding amount in early 2021. Please ensure you keep your email address up to date using the online practitioner services.

Yes. It is a requirement of the National Law that the suburb and postcode of your principal place of practice is published on the national register. A form is available if you believe that publishing information about you on the public register would pose a serious risk to your health or safety as a medical practitioner. The Medical Board will consider each application individually.

Yes, when renewing online you can also participate in a Health Workforce Australia survey. Your survey responses will help inform workforce planning and provide a comprehensive profile of Australia’s current medical practitioner workforce.

Please check that your details on the national register are correct. Use the secure online services to make sure Ahpra has your current contact information, including email and mobile, to receive renewal reminders.

If you have not changed your email address you will automatically receive email reminders. If you have changed your email address, update your address with Ahpra so you receive reminders to renew. 

You can choose the online option ‘not to renew’ or ignore future reminder notices. In order to ensure that everyone who intends to keep practising is reminded to renew, Ahpra will continue to send reminders to medical practitioners who:

  • haven’t lodged an application for renewal of registration, or 
  • don’t opt online ‘not to renew’.

If you do not renew your registration, you will receive a letter after the late period confirming that your registration has lapsed. Your name will be removed from the national register and you will not be able to practise medicine in Australia. If you want to resume practice in the future you will be required to lodge a new application for registration.

Once your application is processed, your details will be updated on the national register.

You can download a certificate from Ahpra’s online portal after you’ve renewed.

If a practitioner or employer wants to check someone’s registration details the safest and most up-to-date way to do so is via the online register of practitioners which is updated every day.

You can download your tax receipt from Ahpra’s online portal after you’ve renewed.

You have a one-month late period after the registration expiry date during which you can apply to renew (by 31 October), under the National Law.

If Ahpra receives your application before the end of the one-month late period, you will remain registered and be able to practise within the scope of your registration. Your listing on the national register will be updated when processing of your application is complete.

If Ahpra receives your application during the one-month late period, you will incur a late payment fee. This applies to all registrants who do not renew by the registration expiry date (30 September) and apply in October.

Your registration will lapse if you do not renew within one month of your registration expiry date. Your name will be removed from the national register under the National Law and you will not be able to practise.

If you wish to keep practising you must submit a fast track application for registration. Fast track application forms will be available on the Medical Board website or by phoning the Customer Service Team on 1300 419 495 during November.

If submitting a fast track application, you cannot practise until your application is processed and your registration details are updated on the national register.

Yes. A fast track application fee is payable in addition to the annual renewal fee. You must submit your application in the four weeks after your registration lapses if you wish to keep practising.

Page reviewed 17/06/2020